Shipping & Delivery Policy

Last Updated: [Insert Date]

At Novaibe, we aim to deliver your orders promptly and efficiently. This policy outlines our shipping methods, costs, and delivery times.

1. Shipping Destinations

  • Domestic Shipping: We ship throughout [Your Country].
  • International Shipping: Available to select countries. Additional fees and customs duties may apply.

2. Processing Time

  • Order Handling: Orders are processed within 1-2 business days.
  • Business Days: Monday to Friday, excluding public holidays.

3. Shipping Methods & Costs

  • Standard Shipping:
    • Domestic: [Insert Time Frame], cost: [Insert Cost].
    • International: [Insert Time Frame], cost: [Insert Cost].
  • Express Shipping:
    • Domestic: [Insert Time Frame], cost: [Insert Cost].
    • International: [Insert Time Frame], cost: [Insert Cost].
  • Free Shipping:
    • Available on orders over [Insert Amount].

4. Delivery Time

  • Delivery times are estimates and commence from the date of shipping, not the date of order.
  • Delays may occur due to factors beyond our control, such as customs processing or carrier delays.

5. Order Tracking

  • Tracking Number:
    • Once your order ships, you will receive a confirmation email with a tracking number.
  • Tracking Your Order:
    • Use the provided tracking number on the carrier’s website to monitor your shipment.

6. Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Boxes.
  • Military Addresses: Contact us for shipping options to APO/FPO addresses.

7. Customs, Duties, and Taxes

  • International Orders:
    • Recipients are responsible for any customs duties, taxes, or fees imposed by the destination country.
    • Customs policies vary; please check with your local customs office for more information.

8. Failed Deliveries and Returned Packages

  • Incorrect Address:
    • Ensure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
  • Unclaimed Packages:
    • Packages returned to us as unclaimed will be refunded minus shipping costs.

9. Damaged or Lost Packages

  • Damaged Shipments:
    • If your package arrives damaged, please contact us immediately with photos of the damage.
  • Lost Shipments:
    • If tracking shows your package as delivered but you have not received it, contact us, and we will assist in resolving the issue.

10. Contact Us

For any shipping inquiries, please contact:

© Novaibe - An Iconic Fashion Store - 2025

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